Friday, April 20, 2012

Travelzoo CEO Chris Loughlin, Bashes Daily Deal Industry Dynamics, Overview of the Daily Deal Summit: e-commerce’s Finest go to the Big Apple

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Daily Deal News for April 20th, 2012
Travelzoo CEO Chris Loughlin, Bashes Daily Deal Industry Dynamics

Travelzoo’s Release of the Company’s Q1 2012 Earning Results in CEO Chris Loughlin Pointing the Finger at Daily Deal site Industry Practices

As Travelzoo released their quarterly results this week, CEO Chris Loughlin, came down hard on the deal industry essentially blaming daily deal sites, which he clarifies that Travelzoo technically is not, for unsustainable practices obstructing the advancement of others in the space. In discussion of the company’s Q1 2012 results, Loughlin stated that the industry at large is “hindered in the short term by industry dynamics.” Furthermore, Loughlin stresses Travelzoo is “the only company (within the deal arena) which is serious about making profits,” of which he explained the company’s long term goals will be met and profits will be obtained as previously predicted. 

Travelzoo’s Q1 2012 Earnings

Loughlin’s blunt accusations, come on the tail of recent mass-publicized sales rumors although no official statement has been made either confirming or denying these claims. All in all Travelzoo’s earnings released this week were ...


Overview of the Daily Deal Summit: e-commerce's Finest go to the Big Apple

The Daily Deal Media team had a fantastic time at the Daily Deal Summit Tuesday and Wednesday of this week.

The conference was host to representatives from every aspect of the daily deal and e-commerce industry: Deal sites, Merchant Services, Investors, White Labels, Consultants, CEOs, Start-ups and many more. You can see the entire list of speakers here.

Some of the highlights from the first day included panels about the state of the industry, email marketing and retention, the rise and public offering of Groupon, traditional media’s foray into the deals space, card-linked offers and an in depth look at the importance of making the deal model work for all three aspects of the deal: Merchant, customer and deal company.

Daily Deal Summit

Image: Marc Maxwell of GMA, Marina Glogovac of Dealfind, Boyan Josic of DDM




Making the Deal Model Work: Targeting, Tracking and Deals 2.0

Daily Deal Summit East Panel Review

DDS Panel Topic:  ”Making The Deal Model Work”

Moderator: Jess Swain, Director, Brand and Strategy, ShopLately.com
Panelists: 
Marc Caltabiano, VP, Products & Marketing, Cartera Commerce 
Dave Gilbertson, VP & GM, SaveLocal from Constant Contact 
Dave Wachtendonk, Product Manager, SaveLocal from Constant Contact 
Mo Yehia, Co-founder, Sqoot

What is not working in the industry? 

One major problem, is that control, and “we do not have it.” Industry players must scale their portion of the deal model right for each type of merchant. A one-size-fits-all model does not apply anymore, if it ever did at all.

Additionally, better tracking of what works and doesn’t will help to combat this issue. Currently, the only measurability is “Did you buy a voucher?” Thus, customer purchases of the voucher alone are monitored, as they must be. However there is still basically no measurability for merchants. Word of mouth has traditionally been a business’s best source of revenue. When we ask how they track it, people just “give you a blank stare”… is that their tracking? Do they know that Daily Deal Discounts end up trending around an average of 40%? ...



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